Privacy Policy

General Provisions

1. This Privacy Policy sets out the procedures and conditions for processing the personal data of Users of fnc.kz (hereinafter referred to as the “Website”, “We”).
2. By using the Website, the User agrees to the terms of this Policy and consents to the processing of their personal data.

Data Collection and Purposes of Processing

We collect the following data:

• first name, last name, contact telephone number, and email address — when forms are submitted;
• technical data (IP address, User-Agent) — automatically when visiting the Website;
• other information provided voluntarily (comments, files).

Purposes of collection:

• responding to inquiries and registering requests;
• fulfilling contractual or pre-contractual obligations;
• providing marketing communications (mailings and notifications) — with consent;
• ensuring the security of the Website and improving the user experience.

Legal Bases

• The User’s consent;
• The necessity of performing a contract or fulfilling the User’s request;
• Pursuing legitimate interests in protecting rights and ensuring security.

Data Sharing and Retention

• Data may be shared with trusted IT providers (hosting, analytics, technical support) under a contract.
• We do not share data with third parties except where provided for by law or with the User’s consent.
• Data is retained for no longer than necessary for the stated purpose (usually 3 years).

User Rights

The User has the right to:

• obtain copies of their data;
• request the correction, deletion, or blocking of data;
• withdraw consent to processing;
• restrict processing or request data portability;
• submit complaints to the competent authorities.

Security

We implement technical and organizational measures (encryption, role-based access, etc.) to protect data against unauthorized access, loss, or destruction.

Cookies

The Website uses cookies and similar technologies (JavaScript, web storage) to

• improve website traffic measurement;
• save preferences;
• integrate with external tools (Google Analytics, Yandex Metrica).
  The User may disable cookies in their browser settings, but this may affect the user experience.

Changes to the Policy

We may update this Policy. The revised version takes effect upon publication on the Website. We recommend reviewing the Policy periodically.

Contact

If you have any questions or requests, please contact us by email.